I started reading the book from the very first page (reviews). The book tackles about the life of a Flight Attendant behind glitter and glamour. From crying infants to adventurous adults, Elliot Hester had faced them in 16 years of flying. He started as a baggage handler working underneath the plane's belly with the temperature dropping below zero before stepping up and worked as a Flight Attendant.
Here's some interesting situation he/ his coworkers had in their career.
- While a female flight attendant was serving food from the meal cart, a female passenger thrust a small bundle of trash toward her. "Take this", the passenger demanded. Realizing that the trash was actually a used baby diaper, the attendant instructed the passenger to take it to the lavatory herself and dispose of it. "No", the passenger replied. "You take it!" The attendant explained that she couldn't dispose of the dirty diaper because she was serving food-- handling the diaper would be unsanitary. But that wasn't good enough answer for the passenger. Angered by her refusal, the passenger hurled the diaper at the flight attendant. It struck her square in the head, depositing chunks of baby dung that clung like peanut butter to her hair. Thw two women ended up wrestling on the floor. They had to be separated by passengers.
- When bad weather closed the Dallas/Fort Worth airport for several hours, departing planes were stuck on the ground for the duration. One frustrated passenger, a young woman, walked up to a female flight attendant and said, "I'm sorry, but I have to do this". The passenger then punched the flight attendant in the face, breaking her nose in the process.
- A flight attendant returning to work after a double-mastectomy and a struggle with multiple sclerosis had a run-in with a disgruntled passenger. One of the last to board the plane, the passenger became enraged when there was no room in the overhead bin above his seat. He snatched the bags from the compartment, threw them to the floor and put his own bag in the space he had created. After hearing angry cries from passengers, the flight attendant appeared from the galley to see what the fuss was all about. When the passengers explained what happened, she turned to the offending passenger. "Sir, You can't do that," she said. The passenger stood up, cocked his arm and broke her jaw with one punch.
Definitely defies the fact that flight attendants aren't just there to serve peanuts...
---back to reading---
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